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____ are goods and
services that society desires and profit-making firms cannot or will not
provide

_____ are groups of
geographically and/or organizationally dispersed coworkers that are assembled
using a combination of telecommunications and information technologies to
accomplish an organizational task.

_____ begins with
situation analysis.

_____ claims that
morality is relative to some personal, social, or cultural standard and that
there is no method for deciding whether one decision is better than another

_____ controls specify
how something is to be done through policies, rules, standard operating
procedures, and orders from a superior.

_____ directors are
outsiders who handle the legal or insurance work for the company or are
important suppliers.

_____ directors are
typically officers or executives employed by the corporation.

_____ focuses on the
selection and use of employees.

_____ involves a
relatively balanced give-and-take of cultural and managerial practices
between the merger partners, and no strong imposition of cultural change on
either company.

_____ is a formal program
of gathering information on a company’s competitors.

_____ is a low-cost
competitive strategy that focuses on a particular buyer group or geographic
market and attempts to serve only this niche, to the exclusion of others

_____ is a quantitative
technique that attempts to discover causal or at least explanatory factors
that link two or more time series together.

_____ is a technique that
encourages participative decision making through shared goal setting at all organizational
levels and performance assessment based on the achievement of stated
objectives.

_____ is purchasing from
someone else a product or service that had been previously provided
internally.

_____ is that set of
managerial decisions and actions that determines the long-run performance of
a corporation.

_____ is the analyzing
and ranking of possible investments in fixed assets such as land, buildings,
and equipment in terms of the additional outlays and additional receipts that
will result from each investment.

_____ is the calculation
of ratios from data in the financial statements.

_____ is the collection
of beliefs, expectations, and values learned and shared by a corporation’s
members and transmitted from one generation of employees to another.

_____ is the confusion of
means with ends and occurs when activities originally intended to help
managers attain corporate objectives become ends in themselves.

_____ is the degree to
which a firm operates vertically in multiple locations on an industry’s value
chain from extracting raw materials to manufacturing to retailing.

_____ is the degree to
which a firm operates vertically in multiple locations on an industry’s value
chain from extracting raw materials to manufacturing to retailing.

_____ is the forming of
networks for sourcing raw materials, manufacturing products or creating
services, storing and distributing the goods, and delivering them to
customers and consumers.

_____ is the
identification and evaluation of corporate stakeholders.

_____ is used worldwide
and measures the total output of goods and services within a country’s
borders.

_____ leaders provide
change and movement in an organization by providing a vision for that change.

_____ occurs when top
management retains all decision-making authority so that low-level managers
cannot take any actions to which the sponsors may object.

_____ pricing attempts to
hasten market development and offers the pioneer the opportunity to use the
experience curve to gain market share with a low price and dominate the
industry.

_____ referred to the social
responsibility of a business as a “fundamentally subversive doctrine

_____ refers to formal
codes that permit or forbid certain behaviors and may or may not enforce
ethics or morality.

_____ refers to the mix
in the workplace of people from different races, cultures, and
backgrounds.

_____ refers to the
planned elimination of positions or jobs.

_____ refers to the
selection of specific areas for marketing concentration and can be expressed
in terms of market, product, and geographical locations.

_____ refers to the study
of individual tasks in an attempt to make them more relevant to the company
and to the employee (s).

_____ specify how an
organization expects its employees to behave while on the job

_____ strategic
decisions set precedents for lesser decisions and future actions throughout
the organization.

_____ strategy deals with
the flow of products into and out of the manufacturing process.

_____ strategy determines
how and where a product or service is to be manufactured, the level of
vertical integration in the production process, the deployment of physical
resources, and relationships with suppliers.

_____ strategy emphasizes
the improvement of operational efficiency and is probably most appropriate
when a corporation’s problems are pervasive, but not yet critical.

_____ strategy emphasizes
the improvement of operational efficiency and is probably most appropriate
when a corporation’s problems are pervasive, but not yet critical.

_____ strategy is
primarily about the choice of direction for the firm as a whole and the management
of its business or product portfolio

_____ strategy is
primarily about the choice of direction for the firm as a whole and the
management of its business or product portfolio.

_____ strategy is the
ability to provide unique and superior value to the buyer in terms of product
quality, special features, or after-sale service.

_____ structure is
appropriate for a large corporation with many product lines in several
related industries

_____ typically detail
the various activities that must be carried out to complete a corporation’s
programs.

_____ unites all of a
company’s major business activities from order processing to production
within a single family of software modules.

_____ views the
corporation in terms of resources and capabilities that can be used to build
business unit value as well as generate synergies across units.

_____ views the corporation
in terms of resources and capabilities that can be used to build business
unit value as well as generate synergies across units.

54) ________ is more
valuable because it can provide companies with a sustainable competitive
advantage that is harder for competitors to imitate.

A _____ is a broad
guideline for decision making that links the formulation of strategy with its
implementation, while a(n) _____ is a statement of the activities or steps
needed to accomplish a single-use plan.

A _____ is a collection
of competencies that cross divisional boundaries, are widespread within the
corporation, and is something that a corporation can do exceedingly well.

A _____ is a unique
market opportunity that is available only for a particular time.

A _____ strategy
describes a company’s overall direction in terms of its general attitude
toward growth and the management of its various businesses and product lines.

A _____ strategy is a
decision to do nothing new in a worsening situation but instead to act as
though the company’s problems are only temporary.

A budget is a statement
of a corporation’s programs in dollar terms. Which is NOT true of the
budgetary function?

A challenge-oriented
executive whose responsibility is to save a company is known as a(n)

A chief executive with a
great deal of experience in a particular industry is known as a(n)

A company’s spending on
R&D as a percentage of sales revenue is referred to as

A corporate strategy in
which large multi-business corporations compete against other large
multi-business firms in a number of markets is called

A corporation’s _____ are
those key environmental trends that are judged to have both a medium to high
probability of occurrence and a medium to high probability of impact on the
corporation.

A corporation’s ability
to exploit its resources is referred to as its

A description of what the
company is capable of becoming is referred to as

A difference between
basic financial planning and forecast-based planning is

A firm which is purely an
extension of the owner’s lifestyle is known as a(n)

A graph showing time
plotted against the dollar sales of a product as it moves from introduction
through growth and maturity to decline is called the

A highly involved board
does all of the following EXCEPT:

A linked set of
value-creating activities beginning with basic materials provided by
suppliers and ending with distributors getting the final product into the
hands of the ultimate consumer is called a(n)

A not-for profit can be
said to have _____ advantage when it performs its tasks more effectively than
other comparable organizations.

A person who organizes
and manages a business undertaking and who assumes risk for the sake of
profit is called a(n)

A strategic _____ is a
description of what the company is capable of becoming.

A traditional method of
obtaining new product ideas is to use _____ to survey current users regarding
what they would like in a new product.

A valuable by-product of
routine in-house R&D activity is known as

A(n) _____ center is
typically established whenever an organizational unit has control over both
its resources and its products or services.

A(n) _____ is a
mechanism established to allow different parties to contribute capital,
expertise, and labor, for their mutual benefit.

A(n) _____ is a person
who generates a new idea and supports it through many organizational
obstacles.

A(n) _____ is a
transaction involving two or more corporations in which stock is exchanged,
but from which only one corporation survives.

A(n) _____ is a
transaction involving two or more corporations in which stock is exchanged,
but from which only one corporation survives.

A(n) _____ is charged
with supporting both top management and the business units in the strategic
planning process.

A(n) _____ serves as a
vehicle through which financial support is obtained from potential investors
and creditors.

A(n) _____ summarizes the
key success factors within a particular industry.

According to _____, the
firm should look to fulfill its social responsibilities after satisfying its
economic and legal responsibilities.

According to a survey by
the Ethics Resource Center, which was not cited as one of the most common
questionable behaviors that employees engage in?

According to Barney’s
VRIO framework, the exploitation of a resource pertains to the ________ of
the resource

According to Hofstede’s
cultural dimensions, which country scored lowest on uncertainty avoidance?

According to Howard
Schilit of the Center for Financial Research & Analysis, red flags on a
company’s financial statements include all of following items except

According to Porter, the
corporation is most concerned with:

According to Porter, what
is the competitive strategy that reflects the ability of the corporation or
its business unit to design, produce, and market a comparable product more
efficiently than its competitors?

According to Rogers,
innovative organizations tend to have all of the following
characteristics except

According to the BCG
Growth-Share Matrix, _____ are new products with the potential for success,
but they need a lot of cash for development.

According to the pattern
of influence on strategic decision making, in the case of _____, the client
has no direct influence on the organization because the client pays nothing
for the services received

According to the stages
of corporate development, if an entrepreneur falters, the company usually
flounders under a

According to the
substages of small business development, the stage in which the entrepreneur
risks all available cash and the established borrowing power of the company
in financing further growth is

According to the text,
most publicly owned large corporations today tend to have boards with what
degree of involvement in the strategic management process?

According to the text,
the primary task of the operations manager is to

According to the text,
what is the “key” to effective management of change in culture?

According to the text,
which one of the following is NOT descriptive of a corporation’s culture?

According to the TOWS Matrix,
_____ are basically defensive and primarily act to minimize weaknesses and
avoid threats.

Alfred Chandler, known
for his study of large American corporations, concluded that:

All of the following
are basic tasks undertaken by the board of directors in strategic
management except

All of the following are
changing structural characteristics found in the modern organization design
EXCEPT:

All of the following are
forms for achieving synergy except

All of the following are
phases in the lead user process except

All of the following
are phases of strategic management except

All of the following are
possible barriers to entry except

All of the following are
sources of innovation except

All of the following are
used as criteria in evaluating strategic alternatives except

All of the following
criteria reflect survey findings of the characteristics of a good director
EXCEPT

All of the following
general forces represent the societal environmental except

All of the following
statements are reasons cited for a lack of strategic planning practices in
many small-business firms except

All of the following
statements are true about effectively managing foreign assignments except

All of the following
statements are true about reasons for forming a strategic alliance except

All the following
statements represent constraints on strategic management except

An accounting method for
allocating indirect and fixed costs to individual products or product lines
based on the value-added activities going into that product is called

An automobile assembly
line is an example of which approach to manufacturing?

An example of an activity
ratio reflecting management’s use of assets is

An example of the
promotion variable of the marketing mix is

An operational philosophy
committed to customer satisfaction and continuous improvement is known
as

An organization skilled
at creating, acquiring, and transferring knowledge, and at

An organization’s _____
is the purpose or reason for the organization’s existence

As an industry becomes
hypercompetitive, firms initially respond by

As compared to a firm
with low financial leverage, a firm with a high amount of financial leverage
in an expanding market should have

As defined in this
course, a policy is

As defined in this
course, a policy is:

As opposed to rule-based
countries, relationship-based countries tend to

As societal values
evolve, it is likely that the _________ responsibilities of today may become
the _________ responsibilities to tomorrow.

Avon is an example of a
company that demonstrated that having a diverse workforce can

Avon is an example of a
company that demonstrated that having a diverse workforce can:

Being socially
responsibility

Business strategy focuses
on

By joining _____,
not-for-profits can reduce costs through economies of scope and reducing
program duplication and raising prices because of increased market
power.

Corporate
entrepreneurship is also called

Corporations that lack a
consistent strategy-structure-culture relationship are known as

Dollars adjusted for
inflation to make them comparable over various years are called

During a _____, the
attacking firm goes head-to-head with its competitor.

FedEx stipulates specific
employee behavior including how a driver dresses to how keys are held when
approaching a customer’s door. This is an example of a

Flexible manufacturing
emphasizes

For each $1 spent on
training, Motorola estimates it receives __________ in productivity gains
within three years.

Forces that regulate the
exchange of materials, money, energy, and information are known as

Friedman’s position on
social responsibility

Human resource
departments have found that to reduce employee dissatisfaction and
unionization efforts, they must

If it is to be
successful, Porter advises that a division possess strong marketing
abilities, product engineering, a creative flair, strong capability in basic
research and a corporate reputation for quality or technological leadership,
for which one of the following generic competitive strategies?

In _____ structures,
functional and product forms are combined simultaneously at the same level of
the organization.

In _____, the item is
normally processed sequentially, but the work and sequence of the process
vary.

In a TOWS Matrix, SO
Strategies

In Christensen’s book,
The Innovator’s Dilemma, he explains that managers remain with certain
technologies based on

In order to move more
quickly through a product’s development stage, companies like Motorola and
Chrysler are using

In the _____ stage, the
greatest concerns of a company are controlling the financial gains brought on
by rapid growth and retaining its flexibility and entrepreneurial
spirit.

In the final phase of
strategic management, strategic information is available to

In which type of industry
will the focus strategies likely predominate when many small and medium sized
local companies compete for relatively small shares of the total market

In which type of industry
will the focus strategies likely predominate when many small and medium sized
local companies compete for relatively small shares of the total market?

In which type of
international industry do corporations tailor their products to the specific
needs of consumers in a particular country?

Income statements and
balance sheets in which the dollar figures have been converted into
percentages are called

Intel was able to gain a
significant cost advantage over its competitors in the production and sale of
microprocessors because of

Knowledge that can be
easily articulated and communicated is known as

Knowledge that is not
easily communicated because it is deeply rooted in employee experience or in
a corporation’s culture is called

On average, how many
directors sit on the board of large publicly-held U.S. firms?

On the continuum of resource
sustainability, where would Sony’s Walkman be placed?

On the continuum of
resource sustainability, where would Sony’s Walkman be placed?

One of the issues in the
strategic management of not-for-profit organizations is the tendency of
nonprofits to make program decisions based on a _____ rather than on a
_____.

One of the profitability
ratios measuring potential earnings is

Orphagenix, a small
biotech firm, avoids head-to-head competition with large pharmaceutical
companies by developing orphan drugs to target diseases that affect fewer
than 200,000 people. This is an example of which of Porter’s generic
strategies?

Outsourcing technology
may not be appropriate when

Parts grouped into
manufacturing families to produce a wide variety of mass-produced items form
the _____ system.

Pro forma balance sheets
and income statements can be generated with _____ software on a personal
computer

Research of the planning
practices of companies in the oil industry concludes that the real value of
modern strategic planning is more

Research reveals that the
likelihood of a firm engaging in illegal behavior or being sued declines:

Research reveals that the
likelihood of a firm engaging in illegal behavior or being sued declines:

Research reveals that the
likelihood of a firm engaging in illegal behavior or being sued declines:

Research suggests that
boards of directors tend to look outside the firm for the next CEO under
which of the following circumstances?

Society generally expects
firms to work with employees and the company to plan for layoffs. This is an
example of which of Carroll’s responsibilities?

Some people claim that
morality is relative to some personal, social, or cultural standard and that
there is no method for deciding whether one decision is better than another.
This is called

Strategic goals can be
accomplished through defining an action plan. Which of the following is NOT
one of the components that make up an action plan?

Strategic managers must
be concerned with human resource management because

Strategic managers must
be concerned with human resource management because

Strategic planning in a
multidivisional corporation

Strategic planning in a
multidivisional corporation:

Strategic planning within
a small organization:

Strategic planning within
a small organization:

Successful defender firms
tend to be headed by CEOs with backgrounds in the areas of

The _____ approach
proposes that decision makers be equitable, fair, and impartial in the
distribution of costs and benefits to individuals and groups.

The _____ combines
financial measures that tell the results of actions already taken with
operational measures on customer satisfaction, internal processes, and the
corporation’s innovation and improvement activities.

The _____ includes those
elements or groups that directly affect the corporation and are affected by
it.

The _____ is a highly
developed international company with a deep involvement throughout the world,
plus a worldwide perspective in its management and decision making.

The _____ is a method of managing
new product development to increase the likelihood of launching new products
quickly and successfully.

The _____ is
independently owned and operated, not dominant in its field, and does not
engage in innovative practices.

The _____ is useful to
learn if a company embarking on a growth strategy will need to take on debt
to fund this growth.

The _____ proposes that
once an organization is successfully established in a particular
environmental niche, it is unable to adapt to changing conditions.

The _____ provides the
opportunity to move from a narrow, specialized view that emphasizes
functional techniques to a broader, less precise analysis of the overall
corporation.

The _____ structure could
be termed a “non-structure” by its virtual elimination of in-house
business functions.

The ability of
competitors to use duplicated resources and capabilities to imitate the other
firm’s success is called

The benchmarking process
involves all of the following steps except

The breadth of an
organization’s culture is also known as

The business model used
by HP in selling printers and printer cartridges is the

The business model used
by HP in selling printers and printer cartridges is the

The business model used
by IBM to make money not selling IBM products, but by selling its expertise
to improve their customers operations is the

The collective strength
of the interaction of potential entrants, buyers, substitutes, suppliers,
firm rivalry, and other stakeholders determine

The concept that
advocates management’s attempt to find a strategic fit between external
opportunities and internal strengths while working around external threats
and internal weaknesses is called

The concept that suggests
that unit production costs decline by some fixed percent each time the total
accumulated volume of production in units doubles is referred to as

The corporate mission is
best described by which one of the following?

The development of a new
activity for the not-for-profit organization that would generate the funds
needed to make up the difference between revenues and expenses is
called

The difference between
the market value of a corporation and the capital contributed by shareholders
and lenders is called

The displacement of one
technology by another, as shown by two S-shaped curves on a graph, is
referred to as

The efficient
manufacturing of products can be accomplished through

The emphasis of strategic
management is on:

The evaluation and
control process involves all of the following steps except

The extent to which a
society values individual freedom and independence of action compared with a
tight social framework and loyalty to the group is called

The first company to
manufacture and sell a new product or service is called a(n)

The first step in the
strategic decision-making process is

The function of a
nominating committee is to:

The function of a
nominating committee is to:

The function of a
nominating committee is to:

The function of a
nominating committee is to:

The impact of a specific
change in sales volume on net operating income is referred to as the

The integrated
internationalization of markets and corporations is called

The integrated
internationalization of markets and corporations is called:

The issues priority
matrix used in environmental scanning is composed of two axis or dimensions
which are labeled

The key to outsourcing is
to purchase from the outside only those activities that:

The key to outsourcing is
to purchase from the outside only those activities that:

The key to outsourcing is
to purchase from the outside only those activities that:

The matrix of change can
be used to address all of the following categories of questions except

The mix in the workplace
of people from different races, cultures, and backgrounds is referred to as

The number of directors
of small, publicly-held U.S corporations which are outsiders is approximately

The number of directors
of small, publicly-held U.S corporations which are outsiders is
approximately:

The number of directors
of small, publicly-held U.S corporations which are outsiders is
approximately:

The organization’s
corporate mission statement:

The part of an industry’s
value chain that is most important to a company and the point where its
greatest expertise and capabilities lie is called the company’s

The particular
combination of product, place, promotion, and price is called

The PRIMARY task of the
manager of information systems is to

The process by which
strategies and policies are put into action through the development of
programs, budgets, and procedures is:

The process of taking a
new technology from the laboratory to the marketplace is called

The proposition that
silicon chips double in complexity every 18 months is referred to as

The purpose of a(n) _____
is to evaluate a person’s suitability for an advanced position.

The rate at which a
firm’s underlying resources and capabilities depreciate or become obsolete is
called

The rate at which a
firm’s underlying resources, capabilities, or core competencies can be
duplicated by others is called

The rate of interest
banks charge on their lowest risk loans is called the

The ratio of total debt
to total assets is known as

The role of the board of
directors in the strategic management of the corporation is likely to

The Sarbanes-Oxley Act
was designed to protect:

The Sarbanes-Oxley Act
was designed to protect:

The Sarbanes-Oxley Act
was designed to protect:

The Sarbanes-Oxley Act
was designed to protect:

The second step when
analyzing the value-added chain is to

The second step when
analyzing the value-added chain is to

The six values measured
by the _____ test are aesthetic, economic, political, religious, social, and theoretical
values.

The speed with which
other firms can understand the relationship of resources and

The speed with which
other firms can understand the relationship of resources and capabilities supporting
a successful firm’s strategy is called

The Strategic Management
Model presents the following process of strategy formulation:

The Strategic Management
Model presents the following process of strategy formulation:

The sum total of
activities and choices required for the execution of a strategic plan is
called

The term that describes
putting once isolated specialists together to work and compare notes in a
collective product design effort is called

The three levels of
moral development were developed by

The type of strategy
which achieves corporate and business unit objectives and strategies by
maximizing resource productivity is

The type of strategy
which describes a company’s overall direction in terms of its general
attitude toward growth and the management of its various businesses and
product lines is

The U.S. Clayton Act and
Banking Act of 1933

The U.S. major home
appliance industry, including the companies of Maytag, Whirlpool, General
Electric, and Electrolux, is an example of an industry

The variables structure,
culture, and resources pertain to the

The vast majority of
inside directors are from all of the following EXCEPT:

Things that a corporation
can do exceedingly well across the corporation are called

Those critical strengths
and weaknesses that are likely to determine if a firm will be able to take
advantage of opportunities while avoiding threats are called

Through market research,
corporations can target their various products or services so that management
can discover what niches to seek or develop, and how to minimize competitive
pressure. This is descriptive of

Through market research,
corporations can target their various products or services so that management
can discover what niches to seek or develop, and how to minimize competitive
pressure. Which of the following terms does this statement describe?

Through market research,
corporations can target their various products or services so that management
can discover what niches to seek or develop, and how to minimize competitive
pressure. Which of the following terms does this statement describe?

Two ethical principles
presented by Immanual Kant are known as

Under a(n) _____
agreement, the franchiser grants rights to another company to open a retail
store using the franchiser’s name and operating system.

Under a(n) _____
agreement, the franchiser grants rights to another company to open a retail
store using the franchiser’s name and operating system.

Using _____, two
suppliers are the sole suppliers of two different parts, but they are also
backup suppliers for each other’s parts.

Using a _____ strategy, a
company or business unit can capture a larger share of an existing market for
current products through market saturation and marketing penetration, or it can
develop new markets for current products.

Wal-Mart, McDonald’s and
Alamo are all examples of companies following which of Porter’s competitive
strategies?

What allowed Intel the
ability to gain a significant cost advantage over its competitors in the
production and sale of microprocessors?

What are the key
environmental trends that are judged to have a medium to high probability of
occurrence and a medium to high probability of impact on the corporation?

What are the key
environmental trends that are judged to have a medium to high probability of
occurrence and a medium to high probability of impact on the corporation?

What are the two distinct
attributes of corporate culture?

What are the two generic
competitive strategies that Porter promotes as the means for outperforming
other corporations in a particular industry?

What is the activity that
occurs in Stage I of international development?

What is the attribute of
corporate culture that is the degree to which members of a unit accept the
norms, values, or other culture content associated with the unit?

What is the first company
to manufacture and sell a new product or service?

What is the first company
to manufacture and sell a new product or service?

What is the largest of
the current U.S. generations?

What is the particular
combination of product, place, promotion, and price?

What is the percentage of
U.S.-based expatriate managers who fail to adjust to a host country’s social and
business environment?

What is the popular
strategy during Stage V of the organizational life cycle?

What is the technique
that illustrates how management can match the external opportunities and
threats with its strengths and weaknesses to yield four sets of strategic
alternatives?

What is trend
extrapolation?

What process involves a
company taking apart a competitor’s product in order to find out how it works

What process involves a
company taking apart a competitor’s product in order to find out how it
works?

When a company determines
a competency’s competitive advantage, Barney refers to this issue as

When a company determines
how and where a product or service is to be manufactured, the level of
vertical integration in the production process, the deployment of physical
resources, and relationships with suppliers, the company is developing its
__________ strategy.

When a company following
a differentiation strategy ensures that the higher price it charges for its
higher quality is not priced too far above the price of the competition, the
company is using the process of

When a company takes
apart a competitor’s product in order to find out how it works, this process
is known as

When a company’s core
competencies are superior to those of competitors, these are known as

When a firm internally
makes 100% of its key supplies and completely controls its distributors, this
is known as:

When competitors involve
themselves in rate wars, this strategy to avoid is known as

When Dell Computer’s customers
use the Internet to design their own computers, this demonstrates which
manufacturing strategy?

When examining the
corporate value chain of a particular product or service, which one of the
following is NOT one of the PRIMARY activities that usually occur

When performance factors
and their importance vary from one SBU to another, the appropriate method for
matching measurements and rewards is

When Renault purchased a controlling
interest in Japan’s Nissan Motor Company, which approach to managing culture
was employed?

When scientists
concentrate on quality control and the development of design specifications,
this is referred to as

When Smith & Wesson
puts its name on others’ products like men’s cologne, it is using which
marketing strategy?

When the return on
investment for each division of a corporation is greater than what the return
would be if each division were an independent business, that corporation is
said to have achieved:

When the value chains of
two separate products or services share activities, such as the same
marketing channels, in order to reduce costs, this is an example of

When the value chains of
two separate products or services share activities, such as the same
marketing channels, in order to reduce costs, this is an example of:

When the value chains of
two separate products or services share activities, such as the same
marketing channels, in order to reduce costs, this is an example of:

When Yamaha entered the
market with a broader range of pianos, keyboards, and other musical
instruments, it was using which offensive tactic?

Which approach to
decision-making is most useful when the environment is changing rapidly and
when it is important to build consensus and develop needed resources before
committing the entire corporation to a specific strategy?

Which barrier to entry
uses cost advantages associated with large size?

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