Natural Sins co-founder Andres Dominguez currently produces his Kaki snack
chips in all of the following flavors EXCEPT:
________ is the extent to which a person’s identity is a function of the
group(s) to which he or she belongs and the extent to which group members are
expected to look after each other.
________ are cooperative arrangements between two firms in which they agree
to share resources to accomplish a mutually desirable goal.
A Gantt chart can help managers devise an action plan in all of the
following ways EXCEPT ________.
sequence in which the actions will be completed
actions will start and how long they will require for completion
expected overlap in the timing of specific actions
showing the course of action to be taken if
plans need to be changed during the course of their implementation++
________ exists when two or more groups depend on one another for inputs.
A ________ span of control throughout an organization will lead to a
________ organization structure with multiple reporting layers.
According to the job characteristics model, ________ is the degree to which
a job has a substantial impact on the lives of other people.
According to Frederick Herzberg, ________ are elements associated with
conditions surrounding the job.
According to your textbook, transactional leaders ________.
vision that will inspire their followers
followers to work for the good of the organization
followers to strive for higher levels of morality and motivation
motivate followers’ self-interests by exchanging
rewards for their compliance++
According to Lewin, all of the following EXCEPT ________ are sources of
resistance to the movement stage of the change process.
lack of clarity
lack of sufficient incentives–
In the basic communication model the sender ________ the message, and the
receiver ________ the message.
________ asserts that individuals are likely to compare the ratios of
inputs to outcomes they receive against the ratios of other people, such as
colleagues or acquaintances.
Senior executives at NEC were unwilling to listen to younger scientists who
said that LCD technology would appeal to customers who wanted computer monitors
with high resolution and a smaller desktop footprint. According to Lewin’s
theory of change, this scenario exemplifies problems at the ________ of the
According to your textbook, ethical lapses involve
between two competing but arguably valid options
histories that have been designed to help guide ethical choices
situations that played a significant role in the
development of a person’s values–
that are contrary to an individual’s stated beliefs and company policies++
What advantage do groups have over individuals when making decisions?
Groups have a
far less bias than an individual has.
Groups generally make decisions more quickly and
greater cumulative knowledge to problems.++
In most organizations, whether an employee tends to make programmed or
nonprogrammed decisions usually depends on ________.
employee’s place in the organizational hierarchy++
the number of
decisions the employee makes
the capacity of the employee for intuitive decision
of the employee’s workplace
According to the Hitt, Black, and Porter, ________ is perhaps the single
best thing a sender can do to improve the effectiveness of a business message.
understanding the audience++
Which of the following communication media is the leanest?
cell phone conversation
________ interferes with the transmission or decoding of a message.
Which of the following is NOT an external force for change?
visions, ideas, and actions of management++
Managers at ________ establish goals and formulate a strategy for the firm
to achieve those goals.
the top of
all levels of
operational levels of the organization–
levels of the organization
In order to determine what strategy to pursue, a company must analyze its
all of these++
Which of the following best defines “transformational changes”?
shared values and strategy
changes in technology and staff
changes in systems and structure
particularly complex and comprehensive changes++
According to the video interview with Misha Kuryla-Gomez, the hardest part
of her business is:
Hiring good workers++
quality raw materials
Which of the following is NOT one of the five key stages in a negotiation?
Cost leadership and differentiation are ________.
strategies for management processes
strategies for gaining market share
generic strategies for obtaining a competitive
methods for integrating internal and external analyses
Research has shown that the ________ is one of the biggest determinants of
resistance during the movement stage of the change process.
pull of past
of workplace technology
level of uncertainty associated with the change++
management to articulate the need for change
In large organizations, strategic plans are typically developed at the
none of these
A marketing group for an office supply company meets with their supervisor
on the first Friday of every month to review advertising programs and create
special promotional activities. This group is probably a ________.
The relative cost of change is greatest when the change is begun ________
and the severity and immediacy of the problem are ________.
________ is the process of attempting to influence other people to attain
the objectives of an organization.
When a group’s decision-making process is controlled by groupthink, their
decisions are characterized by all of the following EXCEPT ________.
analysis of alternatives
extensive contingency plans++
Which of the following statements about globalization is NOT true?
opens new markets and increases competition.
promotes greater involvement in international markets.
Globalization affects the goals, decisions, and
responsibilities of managers.–
affects large businesses, but seldom impacts small businesses.++
When Procter & Gamble assessed the strengths and weaknesses among the
countries of Eastern Europe prior to entering those markets, company executives
were performing which step in the planning process?
objectives and strategies
analyzing the external environment++
The planning responsibilities of functional-level managers largely focus on
development of tactical plans
development of strategic plans
the development of operational plans++
development of strategic and tactical plans