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16. The has the ability to inspire and motivate people
to do more than they would normally do, despite obstacles and personal
sacrifice.

17. A(n) _______ leader is distinguished by a
special ability to bring about innovation and change.

18. ______ is the potential ability to
influence the behavior of others.

19. Power coming from a formal management
position in an organization and the authority granted to it is called .

20. Power that results from the authority to
reward others is called .

21. Power that stems from the authority to
punish or recommend punishment is called
.

22.
List the two types of personal
power.

23. Power resulting from a leader’s special
knowledge or skill regarding the tasks performed by followers is referred to as
.

24. Power that results from characteristics
that command subordinates’ identification with, respect and admiration for and
desire to emulate the leader is called .

25. The purpose of _______ leadership is to
bring the follower’s higher motives to the work and connect them to the
organization’s mission and goals.

26. In __________, the leader favors a
consensual and collaborative process, and influence derives from relationships
rather than position power and formal authority.

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