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Scenario – Barry
Miller

The promotion to
first line manager took place just six weeks ago for Barry Miller. He was well
qualified for the promotion, but the new job still required a lot of training.
One of the challenges has been to coordinate the production of his team with
the needs of the sales department and with the availability of raw materials
from his suppliers. Setting priorities and developing schedules to accomplish
the work is a part of Barry’s job that he has really enjoyed. The challenges to
maintain high rapport and to build a strong team with his employees have
already brought him a lot of satisfaction. In reflecting about the last six
weeks, Barry concludes that he is very happy about his new job.

1. In his job, Barry needs to

a.

plan.

b.

organize.

c.

lead.

d.

control.

e.

all of these.

ANS:

2. The managerial skill that is least important
at Barry’s middle-level management position is

a.

conceptual.

b.

human.

c.

technical.

d.

all of these skills
are vital.

e.

none of these
skills are important.

ANS:

3. By maintaining information links, Barry
Miller was exhibiting the interpersonal role of

a.

figurehead.

b.

leader.

c.

liaison.

d.

monitor.

e.

spokesperson.

ANS:

4. With setting priorities and setting
schedules, Barry was participating in the decisional role of

a.

entrepreneur.

b.

disturbance
handler.

c.

disseminator.

d.

resource allocator.

e.

monitor.

ANS:

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