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All eight assessments and article critiqueUnit 1 assessments
Question
1
Knowledge is composed of which three interrelated
types?Answer

Declarative, practical, and
strategic

Declarative, practical, and skill

Compilation, automatic, and
strategic

Declarative, procedural, and
strategic

None of the above

4 points
Question
2
A mechanistic design is best applied in which of the
following situations?Answer

Non routine technologies

Small businesses

High volume assembly lines

Where there are not clear answers
to many of the problems that arise

4 points
Question
3
Strategic planning is best defined as:Answer

the development of a relatively
long term mission.

the development of relatively
short term objectives.

A process for determining how best
to pursue the organizations mission while meeting the demands of the
environment

the development of values and
ideals of the organization.

4 points
Question
4
Organizational development is best defined asAnswer

a profession that deals with
reacting to changes in external environment.

a profession and field of study
that creates and implements planned change in organizations.

a profession and field of study
that deals with creating and implementing new ideas in the organization.

a field of study and profession
that deals with explaining serendipitous events.

4 points
Question
5
Which best explains the strategic training alternative
of the internal provider?Answer

All or most training developed in
house, each phase handled by specialists, and needs developed from a
decentralized HRD function

All or most training purchased
from outside sources, each phase handled by specialists, and needs developed
from a centralized HRD function.

All or most training activities
provided by outside trainers and training function’s role is to select and
manage training suppliers.

All or most training developed in
house, each phase handled by specialists, and needs developed from a
centralized HRD function.

4 points
Question
6
In the evaluation of training, a determination of
whether the trainer actually covered all aspects of the training as
designed is calledAnswer

outcome evaluation.

outcome.

phase evaluation.

process evaluation.

procedural evaluation.

4 points
Question
7
What is ISO 9000?Answer

A series of standards to assure
consistency in product quality.

An HR software package.

A quality standard set by the
Japanese.

A strategic quality forecasting
model.

All of the above.

4 points
Question
8
What are some reasons companies should invest in
strategic HR?Answer

To be able to grow

To increase their market value

To centralize their strategies

To involve management

4 points
Question
9
OD interventions could be implemented more successfully
if they included training where employeesAnswer

developed a common knowledge and
skill base in the area of the intervention.

Understood group dynamics and
became skilled at working within groups.

Understood and became skilled at
using a common problem solving model.

Both A & C.

All of the above.

4 points
Question
10
In the training process model, evaluation begins at
which point?Answer

During the design phase.

During the implementation phase.

During the analysis phase.

During the development phase.

4 points
Question
11
Define KSA’s and explain the different levels of
each.Answer

30 points
Question
12
Describe how the model of training processes serves as
a problem?solving tool. Include a brief explanation of each of the five
phases. AnswerUnit II AssessmentQuestion 1
1.

Stimulus leads to
response which leads to consequence, best illustrates which theory?
Answer

Punishment

Consequence

Reinforcement

Needs

Hierarchy
of needs

4 points
Question 2
1.

A basic premise in
Social Learning Theory is
Answer

a
behaviorist approach to learning

a
person learns through observation rather then through doing.

events
can be learned without being processed

Consequences
of behavior do not influence learning

4 points
Question 3
1.

Negative
reinforcement
Answer

reduces
the likelihood of a behavior.

increases
the likelihood of a behavior.

requires
removal of something unpleasant.

both
A & C.

both
B & C.

4 points
Question 4
1.

Which of the
following is a “process” theory of motivation?
Answer

ERG
theory

Maslow’s
hierarchy of needs

Reinforcement
theory

Both
A & B

4 points
Question 5
1.

In social learning,
theory retention has three phases which are
Answer

attention,
symbolic coding, behavioral reproduction.

recognize,
recall, retain.

attention,
motivation, symbolic coding.

none
of the above.

4 points
Question 6
1.

Theories are
Answer

useful
for model building but impractical for practitioners.

generally
developed by all of us to help us understand how things work in our world.

concrete
steps in the “how to” world.

useful
when they describe a set of facts and develop a logical rationale for what is
likely to be true, given those facts.

both
B & D.

4 points
Question 7
1.

What are the factors
that interact to determine performance?
Answer

Knowledge,
skills and attitudes

Environment,
skills, and strategy

Attitudes,
strategy, and motivation

Motivation,
environment, and skills

Motivation,
KSAs, and environment

4 points
Question 8
1.

Symbolic coding is
Answer

the
second stage of attracting attention

where
you rehearse in your mind how to “do it”

part
of the retention process.

a
design method for assuring learning.

4 points
Question 9
1.

The formula for
performance (M X KSA X E) suggests
Answer

only
two of the three factors need to be favorable to obtain high performance.

if
motivation is high and KSA’s are adequate, at least moderate performance will
be achieved.

if
the environment is highly conducive to high performance, then motivation is
not very important.

none
of the above are correct.

4 points
Question 10
1.

Which of the
following statements is true regarding punishment?
Answer

It
does not usually reduce the future likelihood of a behavior.

It
is a very effective form of motivation.

It
has the same results as negative reinforcement.

It
is an undesirable training tool.

Randomly
administering punishment keeps trainees on their toes.

4 points
Question 11
1.

Explain Social
Learning Theory.
Question 12
1.

Two definitions of
learning were presented in the text, one was behavioral and one was cognitive.
Explain each and indicate the major difference between these definitions and
what the training implications of each are.
Answerunit III assessmentQuestion 11._____
involves looking at all the influences that could affect employee
performance in the organization and determining their fit within
organizational goals and objectives.AnswerPerformance analysisOperational analysisGoals analysisOrganizational analysisPersonnel analysis4 pointsQuestion 21.A competency based approach focuses onAnswerknowledge and skills.attitudes and personality.all characteristics that underlie successful performance.motivational characteristics.4 pointsQuestion 31.According to the text, behavioral tests measureAnswersituational reaction.development.skills.learning capability.4 pointsQuestion 41.In response to a TNA the decision is to “change the job.” This meansAnswerthere are too many obstacles in the system the way the job is currently set up.feedback is not occurring in the present set up.there is a KSA deficiency but it is difficult to train.rewards are not tied to high performance.4 pointsQuestion 51.Which of the following focuses on an anticipated performance problem in the future?AnswerThe PAQA reactive TNAA proactive TNAWork sampling4 pointsQuestion 61.Performance appraisals are almost always completed byAnswerpeers and self.360 degree feedback.supervisors.work planning and review.4 pointsQuestion 71.The _____ approach to job analysis immediately identifies the KSA’s required for the job.Answertask orientedworker orientedoperational analysisjob-duty-task4 pointsQuestion 81.A training needs analysis is conducted whenAnswera setback event occurs.a triggering event occurs.a decision to provide sexual harassment training is made.a deficiency is determined to be a motivational deficiency.4 pointsQuestion 91.When an OPG is identified, a/an _____________ should be conducted in order to fully understand the nature of the gap.AnswerJob analysisOperational analysisPerformance evaluationGoal analysis4 pointsQuestion 101.The selection process of incumbents in operational analysis should be performed byAnswera supervisor.the manager of the organization.a head hunter.a job analyst.4 pointsQuestion 111.Discuss the proactive approach and the reactive approach to TNA.Answer30 pointsQuestion 121.Compare reliability and validity.Unit IV AssessmentQuestion 1
1.

____________
learners like to learn facts, and solve problems using well tested methods.
Answer

Intuitive

Sensing

Visual

Verbal

4 points

Question 2
1.

Training
objectives provide value to
Answer

the
trainee.

the
training designer.

the
trainer and the training evaluator.

both
A & C.

all
of the above.

4 points

Question 3
1.

If after
training the trainee is performing at a level lower than before this means that
Answer

there
is zero transfer.

there
is negative transfer.

there
are obstacles in the system preventing transfer

there
are negative outcomes associated with the trained behavior.

4 points

Question 4
1.

” .
read an altimeter with an error of no more than 5 feet” is an example of
what part of a learning objective?
Answer

Desired
outcome

Condition

Standard

Requirement

4 points

Question 5
1.

Which
macro theory of training design is outlined in the text?
Answer

Elaboration
theory

Systems
theory

Gagne
Briggs theory of training design

Social
learning theory

Both
A & B

4 points

Question 6
1.

When
examining transfer of training, how many possibilities are there beyond
“positive transfer?”
Answer

One

Two

Three

Four

4 points

Question 7
1.

Elaboration
theory is relevant for
Answer

simple
tasks.

complex
tasks.

both
simple and complex tasks.

attitudinal
training.

4 points

Question 8
1.

In the
guide provided in the text for estimating the time required to prepare
training, the three main types of questions relate to
Answer

who,
what, where.

who,
when, what.

who,
what, how.

where,
when, how.

4 points

Question 9
1.

In the
Elaboration theory, the process of identifying progressively more complex
versions of the task is known as
Answer

epitomizing.

elaborating.

extrapolating.

cognitive
extrapolation.

4 points

Question 10
1.

Without
_____, it is very difficult to evaluate training.
Answer

personnel
objectives

performance
appraisals

organizational
outcomes

learning
objectives

·
Question 11
Needs Grading

What is a “sit
in” and what are the conditions necessary for it to be effective?

Answer

·
Question 12
Needs GradingUnit
V Assessment
Question
1
1.

Which
of the following is true for CBT:
Answer

enhances trainees knowledge base

enhances skill development

enhances psychomotor skills

Both A and B

All of the above

4
points
Question
2
1.

Self-paced
learning is when:
Answer

the trainees follow with the class

the trainees move slower than the
class.

the trainees move quickly with
some restrictions

the trainees move through the
training as fast as they are able to

4
points
Question
3
1.

Virtual
Leader is one application of
Answer

Interactive Multimedia training.

Virtual Reality training.

Programmed Instruction training.

Simulation training.

4
points
Question
4
1.

The
acronym JIT (an on the job training technique) stands for
Answer

job information topology.

just in time.

job incidents technique.

job instruction technique.

job instructional topology.

4
points
Question
5
1.

Demonstrations,
like lectures, can be differentiated by the level of ______ of the trainee.
Answer

intelligence

involvement

commitment

interest

4
points
Question
6
1.

A
major concern with CBT is that
Answer

It cannot provide real enough
examples in its training

It takes far to long to complete

Trainees do not seem to like
learning from a computer

It is difficult to be able to
identify exactly who is taking the training

4
points
Question
7
1.

According
to the text, what is the biggest mistake made when using static media?
Answer

Cramming too much information on
the one poster, sheet, or overhead

Newsprint being used too often in
adult learning

Overheads used in a fully lighted
room

Burned out light bulbs in the
overhead

Using a VCR that only plays
Betamax

4
points
Question
8
1.

In
order to be effective, IM should
Answer

Utilize a variety of cues

Accommodate multiple learning
styles

Incorporate evaluation methods

Both A and B

4
points
Question
9
1.

_____
is the capacity needed to perform a set of tasks.
Answer

Automaticity

Skill

Knowledge

Attitude

4
points
Question
10
1.

The
main difference between Virtual Reality and Multimedia training is that in
Virtual Reality training
Answer

you do not wear any equipment.

you are completely immersed in the
environment.

there is much more interest and
use of virtual reality training.

there is less lead time for
development and many more off the shelf training packages.

4
points
Question
11
1.

Define
coaching and explain its relationship with the term mentoring.
Answer

30
points
Question
12
1.

What
are the differences between interactive multimedia and virtual reality, and why
has virtual reality not become as popular?

Unit
VI Article Critique

According to the textbook, companies spend a lot of time on training and
development. Use the database within the CSU
Online Library to find the article, “Training is the Answer…But what was the
Question?” by Rob Rosner, May 1999 (This
author may also be found under Bob Rosner in some research databases). This
article examines the usefulness of
training.

After reading the article, write a brief summary and answer the following
questions:

What is the author’s main point?·
Is training always an effective
solution? Why, or why not? What evidence supports the main point?·
What is your opinion of the article? Do
you agree with the author? Why, or why not?·
What evidence from the textbook or other
sources supports your opinion?·
How does the article support the course?·

Use these guidelines to prepare your Article Critique:

It must be at least three pages in
length.·
Identify main topic/question.·
Identify the intended audience.·
Summarize the article for page one.·
Think critically about the article and
how it applies to the course for pages two and three.·

Format your article critique using APA Style. Use your own words and avoid
plagiarism. All sources used, including the
textbook, must be referenced. Any paraphrased and quoted material must have
accompanying citations.
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