Chat with us, powered by LiveChat HS 210 PGU Medical Office Management Patient Bill of Rights Act Case Study | Gen Paper
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Please read each scenario and select the appropriate policy within the
Patient Bill of Rights Act that applies to each scenario. For each
scenario, describe in a paragraph why that specific policy in the
Patient Bill of Rights Act is critical for demonstrating integrity
within the medical assisting profession.


Scenarios:

  1. Donna Jackson’s physician, Dr. Jones is retiring and is recommending
    that Donna continue services with Dr. Smith who also works in the same
    office. Donna is not comfortable with Dr. Smith and would like the
    option to select her own physician.
  2. Keith Davidson is in need of emergency services because of a life
    threatening condition. Keith is currently uninsured and would like to
    make payment arrangements at a later time.
  3. Jingle Smith has just been diagnosed with a chronic condition. She
    is interested in knowing all of her treatment options to combat this
    diagnosis. Jingle would also like for husband to be a part of the
    treatment process.
  4. During Lisa Smith’s visit with her primary care physician, he made
    derogatory and discriminating comments regarding her weight. Lisa is
    very uncomfortable with these remarks and wishes to file a complaint
    with administration.
  5. Bianca White has just discovered that someone in her primary care
    physician office released her medical information without her consent.
    Bianca is not happy about this and wishes to file a complaint with the
    Office of General Inspector.
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